Using an interpreter

An interpreter can attend your appointment with you.

They can be there with you in person, or on a phone or video call.

There's no charge to use an interpreter.

You can use an interpreter:

  • in hospital
  • at primary health care centres
  • when you meet with a specialist.

Choosing an interpreter

Some people ask a family member or friend to translate. That means your friend or family member might hear about your health.

Others prefer to use an interpreter to translate. Interpreters keep your conversation private.

The choice is up to you.

How to ask for an interpreter

You can ask for an interpreter for any appointment. Your doctor may also ask for an interpreter when they refer you to the hospital.

If you need an interpreter after hours or in the emergency department, look for a poster with the interpreter and Auslan symbols on it. You can also ask a nurse or ward clerk for help.

Last updated: September 2023